BUBBLY BRANDS’ PRIVACY STATEMENT
Last Updated: Feb 9, 2014
This Website is intended for users who are located in the United States of America. Any users of the Website not located in the United States of America understand and agree to submit to the applicable laws and jurisdiction(s) of the United States of America which govern the use of this Website and the owner’s collection and use of your personal information.
SECTION 1 –INFORMATION WE COLLECT
1.1. Personal Information. We collect personal information from you when you submit it to us, including by: (i) placing an order; (ii) registering as a customer; (iii) emailing or calling us; (iv) participating in promotions, surveys, email newsletters, or other features of the Website; and (v) communicating or coordinating with a customer service representative. Such personal information may include your first and last name, email address, mailing and residential address, telephone number, title, birth date, and other information needed to provide a product you have requested.
1.2. Non-Personal Information. When you browse our Website and affiliated sites, we may collect non-personal information from you, including your Device’s Internet Protocol (IP) address (the Internet address of your Device), browser type, operating system, the specific pages you visited during your connection, and the domain name from which you accessed the Website. In addition, we may collect information about your browsing behavior, such as the date and time you visited the Website, the areas or pages of the Website that you visit, the amount of time you spend viewing the Website, the number of times you returned to the Website, and other clickstream data. We may also use non-personal information for statistical analysis, research, and other purposes.
1.3. Third Party Information. Bubbly Brands may collect information from you when you provide information to a third party and Bubbly Brands subsequently acquires or uses the information provided to it by the third party. Such information may include, but is not limited to, your name, email address, street address, zip code, telephone numbers (including cell phone numbers and names of carriers), birth date, gender, salary range, education and marital status, occupation, industry of employment, personal and online interests, and such other information as you may have provided to the third party. When acquiring this information, Bubbly Brands seeks assurances from the third party that you agreed to provide and have such information acquired by Bubbly Brands. If you did not give express permission, or you would like to remove your permission, you may suppress all of your information by sending notification to us at firstname.lastname@example.org.
Our store is hosted on Shopify, Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Here is a list of the Shopify cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not:
_session_id: This unique token is sessional, and allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit: This cookie is persistent for 30 minutes from your last visit and is used by our Website provider’s internal statistics tracker to record the number of visits. No data is held permanently from this cookie.
_shopify_uniq: This cookie counts the number of visits to a store by a single customer. It expires at midnight (relative to the visitor) of the next day after the conclusion of the session, and no data is held permanently from this cookie.
cart: This unique token stores information about the contents of your cart, and is persistent for 2 weeks from your last session or visit.
_secure_session_id: This unique token is sessional and collects your IP address, your activity on the Website and persists for 30 days.
storefront_digest: If the shop has a password, this unique token is used to determine if the current visitor has access. Data is maintained indefinitely.
Please note that if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Website, or that we may put on our Website in the future.
We may also use web beacons on the Website, in our emails, and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your Website visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails or advertisements. We may also collect the URL of the website you visited immediately before coming to the Website. Web beacons help us analyze the Website visitors’ behavior and measure the effectiveness of the Website and our advertising. We may work with service providers, such as Google Analytics, that help us track, collect and analyze this information.
1.6. No Information Collected from Children. Bubbly Brands will never knowingly collect any personal information about children under the age of eighteen (18). If Bubbly Brands obtains actual knowledge that it has collected personal information about a child under the age of eighteen (18), that information will be immediately and permanently deleted from its database. Because it does not collect such information, Bubbly Brands has no such information to use or to disclose. Bubbly Brands has designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”). Bubbly Brands encourages parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide their personal information to a site without parental permission.
1.7. Credit Card Information. Bubbly Brands collects credit card numbers and related information when an individual places an order with Bubbly Brands. When the credit card information is submitted over the Website, such information is encrypted, protected and stored on Shopify’s or Spreedly's databases. Bubbly Brands, Shopify and Spreedly will use the credit card information for purposes of processing and completing purchase transactions, and the credit card information will be disclosed to third parties only as necessary to complete the purchase transaction, process payment or any refund, or to complete your enrollment in programs with third-party companies to which you have agreed at the time of your purchase of a Bubbly Brand product. Such third-party companies are obligated to keep your credit card information secure.
SECTION 2 – HOW WE USE THE INFORMATION WE COLLECT AND THE ROLE OF SHOPIFY, INC.
2.1 General Use. We may use the information you provide or which we collect from your browser or Device to:
Respond to your requests and create an account for you;
Complete a purchase transaction (including filling your product order);
Communicate with you regarding your order(s) or to notify you about other products or services;
Complete your enrollment in programs with third-party companies that you agree to at the time of purchasing a Bubbly Brands’ product;
Operate our Website and customize your experience;
Provide you with information regarding Website updates, customized content, advertising, and services;
Identify or remedy potential threats to the Website’s security;
Conduct research about your use of the Website; and
For any other purpose stated at the time the information is provided or collected.
2.2. Email and Unsubscribe Policy. When you submit your email address through the Website, you will be asked whether you wish to receive offers and information about our store or products by e-mail. If you agree to receive such communications by e-mail and subsequently decide to end your email subscription, please follow the instructions at the end of any email message to unsubscribe or e-mail us at email@example.com and request to unsubscribe. Please allow up to 10 business days for any removal request to be processed. Please note that if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding your order(s) (i.e., order confirmation, shipping information, customer care notifications, etc.). If you have questions or concerns regarding this provision, please contact us by e-mail at firstname.lastname@example.org, or by mailing us at: Bubbly Belle, 1200 Ogden Road | Venice, FL. | 34285
2.3 Telephone Number and Unsubscribe Policy. If you wish for us to no longer contact you by telephone, please contact us by e-mailing us at email@example.com, or by mailing us at: Bubbly Belle, 1200 Ogden Road | Venice, FL. | 34285, United States.
2.4. Storage of Individual Information and Role of Shopify. As noted above, our store is hosted on Shopify, Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your Personal Identifying Information is stored on Shopify’s databases and through the general Shopify application. Shopify stores your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 3 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or request a return and replacement of a product damaged during shipment, you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at:
1200 Ogden Road
Venice, FL. 34285
SECTION 4 - DISCLOSURE
We may disclose information collected from and about you as follows:
(a) With any of our third party service providers in connection with the products we provide to perform a business, professional, or technical support function. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.;
(b) To third-party companies in connection with programs that you agree to at the time of purchasing a Bubbly Brands’ product;
(d) To respond and comply with legal process (such as a search warrant, subpoena, or court order) and to provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise required by law; and/or
We may also disclose your personal information with your express consent.
SECTION 5 - THIRD-PARTY SERVICES AND LINKS
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - AGE OF CONSENT
By using this Website, you represent that you are at least the age of eighteen (18) or the age of majority in your state or province of residence, whichever is greater .
SECTION 8 – FOREIGN USE OF THE WEBSITE
To the extent that you are accessing the Website while domiciled outside of the United States, you acknowledge that the Personal Identifying Information you are providing over the Website is collected and stored in the United States and therefore consent to the transfer of information from your domiciled country to, and storage of the information outside of your domiciled country in, the United States.
SECTION 9 – CALIFORNIA USER CONSUMER RIGHTS
In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to email@example.com.
SECTION 11 - SMS/MMS & Mobile
However, as with all information collected by Bubbly Belle, we reserve the right at all times, to the extent permitted by law, to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at:
Re: Privacy Compliance Officer.
1200 Ogden Road
Venice, FL 34285